Here’s a Frequently Asked Questions (FAQ) section for Carsathi. Let me know if you’d like to add more questions!

Frequently Asked Questions (FAQ) – Carsathi

1. General Questions

Q1: What is Carsathi?

Carsathi is an online platform for buying and selling used cars, operated by Kenil Global. It connects buyers and sellers to facilitate hassle-free vehicle transactions.

Q2: Is Carsathi a dealer?

No, Carsathi is a listing platform. We do not buy or sell cars directly. Sellers list their vehicles, and buyers contact them directly for transactions.

Q3: How do I create an account on Carsathi?

To create an account:

1. Go to https://carsathi.com.
2. Click on Sign Up and enter your details.
3. Verify your phone number or email.
4. Start listing or browsing cars!

2. Selling on Carsathi

Q4: How do I post a car for sale?

1. Log in to your Personal Account.
2. Click on Post an Ad and enter your car details.
3. Upload clear photos of your car.
4. Set a price and submit your listing.

Q5: Does Carsathi charge for posting an ad?

Basic listings are free. However, premium features (such as promoted ads) may be available for a fee.

Q6: How long does my ad stay active?

Listings remain active for 30 days unless removed by the seller. You can renew your listing if your car is not sold.

3. Buying on Carsathi

Q7: How do I contact a seller?

Each listing has a Call or Message button. Click to contact the seller directly via phone or chat.

Q8: Can I negotiate the price?

Yes, prices are usually negotiable, but it depends on the seller.

Q9: Does Carsathi verify car details?

Carsathi does not physically verify vehicles. Buyers must check the vehicle, documents, and seller authenticity before making payments.

4. Safety & Payments

Q10: How can I avoid scams?

• Meet in person before making payments.
• Verify vehicle documents (RC, insurance, PUC, etc.).
• Never pay an advance without verifying the seller.
• Use secure payment methods and avoid cash transactions.
• Read our Anti-Scam Policy for more safety tips.

Q11: What should I do if I suspect fraud?

Report any suspicious activity to Carsathi Support at support@carsathi.com or call our helpline.

5. Account & Support

Q12: How do I reset my password?

1. Click on Forgot Password on the login page.
2. Enter your registered email or phone number.
3. Follow the link sent to reset your password.

Q13: How do I delete my account?

To delete your account, go to Account Settings → Delete Account or contact support@carsathi.com.

Q14: How can I contact Carsathi support?

📧 Email: support@carsathi.com
📞 Helpline: +91 0141 368 3062
🌐 Website: https://carsathi.com

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